Welcome to CapitalQuest Funding LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the steps we take to protect your privacy.

By using our website or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1 Personal Information:
We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on our website, sign up for our services, or contact us directly. This information may include, but is not limited to:

Name

Email address

Phone number

Billing and mailing addresses

Financial information (e.g., credit card numbers, bank account details)

Social Security Number or Tax Identification Number (for specific services)
 

1.2 Non-Personal Information:

We may also collect non-personal information about your interaction with our website. This may include:
 

1. IP address

2. Browser type and version

3. Operating system

4. Pages visited on our website

5. Time and date of visit

6. Time spent on each page

7. Referring website addresses

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2. How We Use Your Information

2.1 Personal Information:

We may use your personal information for the following purposes:

To provide you with our services, including processing transactions, managing your account, and responding to your inquiries.

To send you promotional materials, newsletters, and other communications related to our services that may be of interest to you.

To comply with legal obligations and protect our legal rights.

To improve our website, services, and user experience.
 

2.2 Non-Personal Information:

Non-personal information may be used for:

Analyzing and monitoring the usage of our website.
Improving the functionality and content of our website.
Identifying and diagnosing potential technical issues.
3. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

You can control or delete cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, email marketing platforms, and customer relationship management (CRM) systems. These providers are required to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Compliance:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once funding is completed, all client information will be deleted from our system in accordance with our data deletion policy.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or incomplete.
Request the deletion of your personal information, subject to legal and contractual restrictions.
Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top.